Privacy Policy

Last updated:

Last Updated: June 2026

Welcome to The Seven Look ("we," "our," or "us"). We value your privacy and are committed to protecting your personal information.

1. Information We Collect

When you visit or purchase from thesevenlook.com, we may collect:

Personal Information

  • Name
  • Email Address
  • Mobile Number
  • Billing Address
  • Shipping Address
  • Payment Details (processed securely through payment partners)
  • IP Address and Device Information

Automatically Collected Information

  • Browser type
  • Device type
  • Website usage data
  • Cookies and analytics data

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Deliver products worldwide
  • Send order updates and tracking details
  • Provide customer support
  • Improve our website and services
  • Prevent fraud and unauthorized transactions
  • Send promotional offers (you may unsubscribe anytime)

3. Payment Security

We do not store credit card or payment information on our servers. Payments are processed through secure third-party payment gateways.

4. Sharing Information

We may share your information with:

  • Shipping and logistics partners
  • Payment gateway providers
  • Marketing and analytics service providers
  • Government authorities when legally required

We never sell customer data.

5. Cookies

We use cookies to:

  • Improve website performance
  • Remember customer preferences
  • Analyze website traffic
  • Enable shopping cart functionality

6. Data Security

We implement industry-standard security measures to protect your information.

7. Your Rights

You may request:

  • Access to your personal data
  • Correction of inaccurate information
  • Deletion of your information
  • Unsubscribe from marketing communications

8. Contact Us

The Seven Look

Head Office: Surat, Gujarat, India

Email: thesevenlook@gmail.com

Phone: +91 98251 29418

Shipping Policy

Last updated:

Worldwide Shipping

The Seven Look proudly ships to customers worldwide.

Order Processing

  • Orders are processed within 1-3 business days.
  • Orders placed on weekends or public holidays will be processed on the next business day.

Delivery Timeline

India

  • Metro Cities: 2-5 Business Days
  • Other Locations: 4-8 Business Days

International Orders

  • Delivery Time: 7-21 Business Days
  • Delivery may vary depending on customs clearance and destination country.

Shipping Charges

India

  • Free Shipping on prepaid orders above ₹999.
  • Standard shipping charges may apply on lower-value orders.

International Orders

Shipping charges are calculated during checkout based on destination and package weight.

Customs & Duties

For international shipments:

  • Customs duties
  • Import taxes
  • VAT/GST

are the responsibility of the customer and are not included in product prices.

Order Tracking

Tracking details will be sent via email and/or SMS once the order is shipped.

Delivery Delays

Unexpected delays caused by weather, customs inspections, courier disruptions, or force majeure events are beyond our control.

Returns & Refund Policy

Last updated:

Return Window

You may request a return within 7 days of delivery.

Exchange Window

You may request an exchange within 7 days of delivery, subject to stock availability.

Eligible Return Conditions

Items must:

  • Be unused and unworn
  • Have original tags attached
  • Be in original packaging
  • Be free from stains, perfume, deodorant marks, or damage

Non-Returnable Items

Returns and exchanges are not applicable for:

  • Used products
  • Washed products
  • Customized products
  • Gift cards
  • Clearance sale items
  • Final sale products

Size Exchange

We offer one-time size exchange subject to availability.

Damaged or Incorrect Product

If you receive:

  • Wrong product
  • Damaged product
  • Manufacturing defect

Please contact us within 48 hours of delivery with photos and an unboxing video.

Refund Process

Prepaid Orders

Refunds will be issued to the original payment method.

Cash on Delivery Orders

Refunds will be issued via bank transfer or UPI.

Refund Timeline

  • Inspection: 2-4 business days after receiving returned product.
  • Refund Processing: 5-10 business days.

International Orders

Currently, returns from international orders may not be eligible unless the item is defective or incorrectly shipped.

Terms & Conditions

Last updated:

1. Acceptance of Terms

By accessing or purchasing from thesevenlook.com, you agree to these Terms and Conditions.

2. Product Information

We strive to display products accurately.

However:

  • Colors may vary due to screen settings.
  • Product images are for illustration purposes.

3. Pricing

All prices are subject to change without prior notice.

The Seven Look reserves the right to:

  • Modify product pricing
  • Correct pricing errors
  • Cancel orders affected by pricing mistakes

4. Order Acceptance

We reserve the right to:

  • Refuse or cancel any order
  • Limit quantities purchased
  • Verify customer information before processing

5. Intellectual Property

All content on thesevenlook.com including:

  • Logos
  • Designs
  • Images
  • Product descriptions
  • Graphics

belongs exclusively to The Seven Look and may not be reproduced without written permission.

6. User Conduct

Users agree not to:

  • Use the website unlawfully
  • Interfere with website functionality
  • Attempt unauthorized access

7. Limitation of Liability

The Seven Look shall not be liable for:

  • Indirect damages
  • Consequential losses
  • Delays caused by third-party logistics providers
  • Force majeure events

8. Governing Law

These Terms shall be governed by the laws of India.

9. Dispute Resolution

Any disputes shall be subject to the exclusive jurisdiction of courts located in Surat, Gujarat, India.

10. Contact Information

The Seven Look

Head Office: Surat, Gujarat, India

Email: thesevenlook@gmail.com

Phone: +91 98251 29418

Website: The Seven Look